How do I make a reservation?

What is your cancellation policy?

What amenities are include in the villa?

Is there daily housekeeping?

Is smoking allowed in the villas?

Do you have any special promotions or discounts available?

Are there any extra fees or taxes I should be aware of?

What are your check-in and check-out times?

Do you offer luggage storage facilities?

What is your key collection process?

Do you have a safe in the villa to store valuables?

Is medical assistance available?

Are pets allowed?

Can you arrange for spa and/or wellness activities?

Do you have any Bali local recommendations?

Is there a security deposit or reservation fees required?

What are the payment methods accepted for reservations?

Is breakfast provided? If so, what are the options?

Do you provide extra beds / baby cribs?

Is parking available?

Do you offer long-term rates for long-term stays?

What’s included in the rental price?

Is early check-in/late check-out available? If so, is there an added fee?

What documents do you require for check-ins?

What do I do if I’m arriving late?

How do I contact the villa management team in case of emergencies?

Can you arrange airport transfers?

Can you arrange for a private chef or in-villa dining?

Can you arrange a special event at the villa?